To find the perfect scrunchie size, consider the thickness and length of your hair. Our product descriptions include size details to help you choose the right one. If you’re unsure, our customer service team is here to assist you.

We offer several shipping options to meet your needs, including standard, expedited, and express shipping. During checkout, you’ll be able to select your preferred shipping method.

For any inquiries, please contact our customer support team at support@scruncho.com or call us at +91 7742803675. We’re here to help!

Once your order has been shipped, you’ll receive an email with a tracking number. You can use this number to track your package on our website or through the carrier’s tracking page.

To use a promo code or coupon, enter the code during the checkout process in the designated promo code box. Your discount will be applied to your order total.

We accept returns within 48 hrs of delivery. Items must be unused and in their original packaging. To initiate a return, please contact our customer service team for instructions.

To request a refund, please contact our customer service team with your order details. Once your return is received and inspected, we will process your refund and notify you via email.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. Please refer to our shipping policy for more details.

Orders can be canceled or modified within a limited time frame after placing them. Please contact our customer service team as soon as possible if you need to make changes.

Our scrunchies are made from a variety of high-quality materials, including silk, satin, velvet, Organza, Net, Jimmy choo, Rayon and cotton. Each product description provides detailed information about the materials used.